Free, easy and one more way to communicate with residents, Twitter can be a great tool for cities. I live in Buffalo, MN and noticed that they took the plunge onto Twitter last week (@BuffaloMN).
For someone like myself who spends plenty of time on Twitter, I’ll likely be better informed. If they use it to listen to what residents might have to say as well as talk, I’ll be even more impressed.
The obvious big challenge will be in the number of Buffalo residents using Twitter and I’ll be interested to see if the city promotes it via other tools. These days it’s important to find ways to bring your message where the people are, not try to get them to the message.
Is your city on Twitter? Is it helping you as a resident?
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